Effectiveness and Sustainability Indicators in Higher Education Management

This research aims to analyze the determinant factors of effectiveness and sustainability indicators higher education management at Federal University Santa Catarina. The is characterized as a quantitative study inferential nature, with structural equation modeling. Data were collected from survey applied professors employees two teaching centers theoretical basis Baldrige Excellence Model. brings together several practical implications involving management, because institutions have been under pressure improve their performance, many governments implemented new regulations that seek professionalize universities in pursuit excellence. So, this paper discusses one models academic literature, model, which focuses on university encompassing quality improvement excellence management. results obtained show construct leadership, focus student, society, direct effect strategic planning an indirect In addition, constructs transparency by competencies work processes. Universities face challenge demand models.